I’ve been doing Internet marketing for more than 10 years. During that time, I’ve worked with a variety of characters, ranging from the easy going business owner to a crazed gourmet chef.
Over the years, I noticed a trend developing. When I was treated with respect, I was more inclined to do more for the client that I was working with, because we had a good relationship that I valued.
During this time, I’ve also had clients that were, for a lack of a better word, difficult. Every aspect of the project was nitpicked, and when things didn’t go as planned their tempers would flare. With these clients I found that I was, understandably, less likely to do anything extra for them. I would just get the job done and move on as fast as possible.
On The Flip Side
I’ve also been on the other end of this relationship as the client during my years in the industry as well. I’ve found that when I was curt and pushy, it took longer to get the results I was looking for. When I dealt with contractors or businesses with respect, I got what I needed done quickly and efficiently. When I needed something extra, they, like me, were more than happy to help out.
The moral of the story is to treat EVERYONE with respect. In the end it will benefit both of you.