When Dealing With An Angry Customer On Twitter, Follow Them.

It seems simple. You have an angry customer on Twitter. They are ranting at you publicly. You reach out to them and get a conversation started. They go to DM you and, oops, they can’t. You know why? Because you haven’t followed them back. This is a major mistake. The customer is willing to take […]

How To Get People To Know About Your Non-Profit On Social Media

Non-Profit Social Media You run a non-profit. You need people to know about it, so your organization can grow. But, you’re struggling to get the word out and find new donors, volunteers, etc. With social media, you have a virtually free resource to reach the people who are important to your organization. Some techniques to […]

Introducing Social Media Assistance For Non-Profits

We are proud to announce our new program to help non-profits with their social media endeavors. Services include, but are not limited to: Messaging Audience Engagement Content Photography & Photo Editing For more information please visit our special page for this service and fill out the interest form.

What Makes An Influencer – Hint It’s Not In The Numbers

I’ve been wrestling with the idea of influence on social media. For a while there, there seemed to be a formula, however flawed, for determining influence. It involved numbers: Your Facebook Likes Your subscriber count on Facebook Your subscriber count on Youtube Your Twitter Following Your Kred Score Your Peer Index Score Your Kout Score Linkedin […]

Social Media In Philadelphia Is Growing. Are You Being Left Behind?

As a Philadelphia area Social Media marketing firm, Goldstein Media does quite a bit of work for companies that are looking to get the most out of their Social Media endeavors. We’ve noticed that the use of Social Media has gone up considerably in the Philadelphia area, but some companies are still reluctant to jump on […]

Social Media In Philadelphia Is Growing By Leaps And Bounds

As a Philadelphia Social Media Marketing company, we at Goldstein Media have seen the growth of Social Media grow by leaps and bounds in the Philadelphia area over the past few years. More companies are embracing sites such as Foursquare, Google Places, Facebook, Twitter, among others to get to reach out to current and potential […]